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KMG Hotels

Old Chicago Kitchen Manager

Kansas City, Missouri•Full-time
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About the Job
Kitchen Manager is needed in Old Chicago Pizza & Taproom at Hilton Garden Inc – Kansas City, MO.

Position Title:
  • Kitchen Manager/Assistant Manager.

Reports to:
  • Assistant General Manager.

Summary:
Provide exceptional guest experiences every visit through direction and leadership for all Team Members in the kitchen to ensure great quality food served in a timely manner prepared in a clean and sanitized kitchen.

Essential Duties and Responsibilities:
  • Ensure food items are prepared according to company standards of quality, consistency and time lines and Guest specifications.
  • Interview, hire, train, evaluate, and coach kitchen Team Members in food production, principles, and practices as appropriate.
  • Partner with Culinary department to successfully roll out menu changes.
  • Daily food audits through checking flavor, appearance, consistency, and temperature.
  • Schedule kitchen Team Members in conjunction with business forecasts and predetermined budget on a weekly basis, and establish and delegate work duties in each kitchen area daily.
  • Control food cost by establishing purchasing specifications, weekly inventory through Crunchtime, Inventory Control Systems, product storage requirements, standardization recipes and waste control procedures.
  • Meet all health department standards for safe food handling, and prepare food according to procedures and standards within time guidelines and Guest specifications.
  • Responsible for ensuring all equipment is operated safely by all Team Members and that OSHA regulations are followed.
  • Sign off BOH Team Members at the end of their shifts.
  • Attend and participate in weekly manager meetings and communicate team member issues/complaints to management team in manager meetings and/or by utilizing the digital manager log.
  • Other duties as assigned by Regional Management, General Manager or Operations Leadership.

Knowledge, Skills & Abilities:
  • Guest Service - Knowledge of principles and processes for providing Guest services. This includes active listening, Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction.
  • Effective communication skills.
  • Menu and Food Preparation Knowledge - in order to consistently prepare food properly.
  • Coaching & Performance Management - ability to motivate, develop, direct Team Members as they work.
  • Ability to analyze information and adhere to a financial budget/P&L through utilizing math skills and reading comprehension.
  • Able to make appropriate decisions in a fast paced environment (e.g., assign breaks, cut staff appropriately, side work, etc.).
  • Memorization - ability to memorize floor plans and pivot points.
  • Working knowledge of all restaurant equipment, and local and national health codes.
  • Time Management - ability to manage individual's time and the time of others.
  • Ability to utilize programs such as Crunchtime, Toast POS, Excel, Word, and Outlook.

Education & Experience:
  • Minimum of 2 years restaurant experience required.
  • Minimum of 1 year restaurant management experience preferred.
  • Must be at least 21 years of age.

Performance Standards:
  • Meets all company service standards.
  • Ensures all BOH team members:
  • Consistently use safe food handling practices consistently.
  • Prepare recipes according to CW specifications.
  • Read and accurately follow instructions.
  • Prepare items in a prescribed amount of time.
  • Adhere to cleanliness and sanitation guidelines.
  • Understand temperature danger zones and food storage hierarchy (Serve Safe or other).
  • Adheres to policies and procedures set forth in Handbook including Appearance Standards.
  • Upbeat and professional image, maintains positive attitude with self, Guests, and Team Members.
  • Completes all ongoing certifications/validations (LTO, new menu, etc.).
  • Maintain prompt and regular attendance.
  • Able to address & coach team members falling short of any of the above.

Physical Requirements:
  • 100 % Stand or walk.
  • 80% Communicate with other line position.
  • 75% Work at Approx. 36" table/stove and reach in approx. 36".
  • 75% Reach (6" to overhead), bend, stoop, and wipe.
  • 60% Perform job at continuous high pace, under pressure, while maintaining quality & speed standards.
  • 50% Lift and carry sacks, boxes, product up to 50 pounds from floor to above waist level, approx. 20 feet and sometimes involving stairs.

Training Requirements:
  • Successful completion of hourly position validations, including company-required training (safety, systems, and menu) and passing alcohol and food certification (ServSafe) and/or other required class by state within 60 days of employment.
  • Successful completion of the Craftworks Manager in Training program.

Brand:
Old Chicago Pizza & Taproom.

Address:
Hilton Garden Inn
10920 N Ambassador Drive
Kansas City, MO 64153
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