Regional Operations Manager - KMG Hotels Kansas City MO
North Kansas City, Missouri•Full-time
About the Job
KMG Hotels, one of the Midwest’s fastest growing owner operator of premium select service and full-service hotels is currently seeking a Regional Operations Manager. Based out of our North Kansas City Corporate Office, the position proactively leads property teams to deliver desired financial and guest service results. This person will work closely with our Owners and other Corporate Office Stakeholders to achieve our mutual goals. The successful candidate is a self-starter that enjoys team building, problem solving and is an accomplished communicator.
Core Responsibilities:
- Drive top line revenues, market share, and internal and external guest satisfaction.
- Liaison with Franchisors, ensuring compliance with brand standards, QA, and other key metrics.
- In conjunction with KMG Sales and Revenue Management constantly analyze results for improvement and implement strategies for increased performance.
- Recruit and grow our future hotel leaders.
- Regular operational visits prepare hotel critiques, developing plans for improvement.
- Foster a positive work environment, respond to hotel level human resource issues.
- In conjunction with Owners and KMG Sales, develop annual revenue budget, monitor performance to budget and develop plans to achieve budgets.
- Monitor Labor productivity and work with teams to optimize our results.
- Ensure assets are maintained, communicating any RM issues and Capital needs to Ownership.
- Liaison with franchise operational partners and ensure compliance with initiatives and operating standards.
Requirements:
- 10+ years of progressive hotel operations management.
- 5 to 7 years of experience as Multi-Hotel Regional Manager overseeing varied branded hotels- extended stay a plus.
- Knowledge of major brands operating and revenue platforms.
- Occasional overnight travel.
- Ability to work and flourish in an entrepreneurial and decentralized culture.
- PC literacy, working knowledge of Microsoft and Google Office Suite.
- Experience with the Kansas City hotel market.
Our Perks:
- Competitive Compensation package.
- Medical, Dental and Vision Insurance.
Job Type: Full-time
Willingness to travel:
- 25% (Required).
Work Location: In person
About KMG Hotels
KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.